Hightouch (YC S19) Is Hiring

Let’s grow together

At Hightouch, we’re committed to helping our customers, business, and employees grow. As a series C startup backed by top investors, we are determined to continuously raise the bar and provide the best product in the market. Grow your career in a fast paced environment that values creative thinking and innovation.

Our values

Forever hungry

We are hungry and ambitious. We celebrate our accomplishments, but we’re never fully satisfied. We’re always figuring out how to collectively push ourselves further and do more.If we think we can grow the company 5x this year, the first question should be “why not 10x?”

Kindness

We want to create an environment where people feel actively welcomed, encouraged, and supported. People who aren’t kind aren’t tolerated — it’s just not worth it.We intrinsically believe in a deeper kindness as a core value, aside from its obvious benefits to the business

Efficient execution

Speed matters. We don’t have time for endless deliberation — most decisions are two-way doors. Move fast, adapt quickly.We take inspiration from others and don’t innovate where we don’t need to. We communicate clearly because time is precious. We parallelize to the greatest extent possible.

Compassion

We listen to everyone and try to put ourselves in their shoes, regardless of our initial reaction to what they say.This applies to everyone — customers, prospects, partners, peers, etc.

Impact driven

Everyone should be intrinsically motivated by business impact. We minimize distractions and prioritize our time based on what’s actually impactful to the business.We value people at all levels based on their impact above anything else.

Raising the bar

We have high expectations for performance and believe in having exceptional talent in every position. We understand the value of great people.We look deeper than credentials, prioritize slope over y-intercept, and put in the hard work to find those that truly raise the bar.

Humility

We are humble. Listening is mission critical — we are open to others’ perspectives and ideas. No work is beneath us. We also believe that humility leads to foresight.If we are not grounded and open minded, we blind ourselves from key opportunities and risks in every aspect of business.

Benefits

Competitive compensation

We offer competitive compensation and meaningful equity. We also offer 401k for our US employees and retirement plans for our international employees.

Hub & Remote friendly

Join our global team, either remotely or in one of our four in-person offices (San Francisco, NYC, Charlotte, and London). For those near an office, enjoy complimentary lunches Monday through Friday.

Flexible PTO

Downtime is just as important as on time and your teammates will support you while you relax and recharge.

Core benefits

For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance.

Parental leave

We value and support the family planning process. We provide up to 16 weeks for parents.

Professional development

We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc).

Connectivity

We offer a $50 per month cell-phone or wifi connectivity stipend to all employees.

Commuter

Commuter benefits of $150 are offered to both employees who come into the offices and to remote workers working outside of their home.

Open positions

Technical Account Manager Head of Technical Account Management, West Customer Success Engineer Implementation Manager Manager, Implementation Management Full Stack Product Engineer Software Engineer, Customer Studio Backend Software Engineer, Distributed Systems Software Engineer, Control Plane Software Engineer, AI Agents Software Engineer, Journeys Developer Productivity Engineer Forward Deployed Marketing Data Scientist Software Engineer, Streaming Systems Web Engineer Principal Engineer, Streaming Systems Head of Machine Learning Software Engineer - AI Productivity Engineering Manager, Destinations Enterprise Solutions Engineer Account Executive, Enterprise Sales Development Representative Regional VP of Enterprise Sales

Hightouch has been named America’s #3 best startup employer by Forbes